Mark Pardo SalonSpa  / Aveda Institute New Mexico

• Supervised outside marketing companies that dealt with social media, PPC/social media ads, lead generation, and SEO

Bueno Foods: Marketing Analysist

• Supervise demo representatives
  Create work schedule, provide supplies, coordinate with Sales on locations, balance purchases
• Supervised multiple interns over the summer
  Responsible for delegating, training, and managing the interns on a range of tasks including researching new product ideas, doing an external customer survey, social media, promotion handout sheets for sales

Abundant Life Christian Center: Children’s Ministry Director

• Supervised volunteer teachers and helpers
• Coordinated schedules and backups
• Provided lessons and materials for each week
• Facilitated team trainings

Bueno Foods: Customer Service Supervisor

• Responsible for supervising two Customer Service representatives as well as the lobby receptionist
• Handled any issues that came up in the department
• Implemented an evaluation form to help those under me know on a month to month basis how they were standing in regards to what was expected of them. The form assisted in the yearly employee evaluation
• 1×1 monthly meetings
• Disciplinary action

UNM SBI: Coordinator

• Supervised the assistant coordinator (three different individuals during the duration of my time there). Worked hand in hand to get the work completed

UNM: Supplementary Instructor

• Responsible for managing workshops with students
• Oversaw the Math 118 tutor schedule
• Handled hours for the Math 118 team

McDonald’s: Head Crew Trainer

• Responsible for training new team members